Terms & Conditions
1. General Terms and Conditions
1.1. The User should be a legally capable private individual or a legal entity. Persons aged 14 to 18 can use our service provided they have a permission from their parents or a legal guardian except when a purchase is made for their own financial means.
1.5. ALANDEKO reserves the right to change product pricing, or fix products with a special price. Products are sold at prices fixed at the moment of ordering.
2. Protection of Personal Data
ALANDEKO respects the privacy of all our customers . We take great care in protecting our customers’ rights and liberties, especially in regard to personal privacy and data processing, as stipulated by the Directive 95/46/EC of the European Parliament and the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and the Personal Data Protection Law of the Republic of Latvia.
For more information on personal data protection see section Privacy & Cookies.
3. Purchase Agreement
ALANDEKO provides delivery to your stated address according to conditions set out in section 5, Delivery Info.
4. Prices and Payment methods
4.1. Product prices shown on the website are indicated in euros and include VAT defined by the corresponding legislation of the Republic of Latvia.
4.2. You can pay for products using:
· Wire transfer
· Debit or credit card
For more information on payment methods see section Order and Payment.
Delivery service is provided by DPD, an authorized ALANDEKO partner; when you choose the product to be delivered by a courier you have to provide a correct address.
For more information on delivery cost and period please see section Delivery Info.
Upon reception the client must check the product for concordance and sign a delivery invoice. By signing the invoice you confirm the product has been delivered in good condition. Should your shipment be delivered torn, wet, or otherwise externally damaged, please acknowledge the fact in the delivery documentation or prepare a separate document describing the damage. It must be done in the presence of the courier. ALANDEKO is not responsible for the damage discovered at the moment of delivery but not indicated in delivery documentation.
6. Product Quality
All information about a product is provided in the product description. Products sold at www.alandeko.com have a certain warranty period in accordance with the corresponding legislation.
7. Return Policy
According to Directive 2011/83/EU of the European Parliament and the Council on consumer rights, the Client has the right to return the product to the Vendor within 14 (fourteen) days after receiving the product without providing a reason. Expenses arising from returning the product to the Vendor are covered by the Client. The Client can return the product to the Vendor within 14 (fourteen) days of reception; the Vendor is obliged to return the Client money within 14 (fourteen) days after receiving the returned product.
For more information see section Returns and Exchanges.
Should you have any questions or objections, please contact our staff by phone or email. All disagreements will be dealt with by way of negotiation. If no agreement is reached, the dispute will be referred to the court of law in accordance with the corresponding legislation of the Republic of Latvia.